View the Quarterly Customer Newsletter as a Landing Page
Customer Newsletter - Q3/2024 Quarterly Newsletter
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Product Updates
Interactive Data Inquiry (IDI)
Multiple product videos have been added to the CGC Portal. Check them out on the CGC Portal under the Web2/3 (CM + W, IDI, Forms) page and under the Interactive Data Inquiry (IDI) section, and see how these features can help you streamline your daily tasks and dynamic reports!
eCMS Product Update
2024 Year End Update (Q44)
We are in the process of determining the changes needed for the (Q44) update.
We will let you know of its availability as soon as it has been determined.
eCMS v.4.2 Fix Pack 3 – Hot Fix 308
HF308 contains significant changes to:
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Payroll Tax Tables
CGC offers a Payroll Tax Table Subscription Program where clients can access the most up-to-date tax table download files and instructions/support to upload them in their eCMS systems for an annual fee. The electronic PTT import files are cumulative for all federal and state/province tables and CGC notifies the PTT Program Subscribers when new tax table changes are available.
If you are interested in enrolling into the program, please visit the CGC Knowledge Center and the Payroll Tax Table webpage and fill out the form.
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CGC Communications
Do you think that you may have missed a communication or two? Do our email communications sometimes end up in your spam folder?
In order to ensure that you receive all communications (marketing and technical), we have created a What's New page that you can reference and view any time. This link is also available on the New Support Site. Please take a look and add it to your Favorites or Bookmarks.
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CGC New Mailing Address
Computer Guidance Corporation
P.O. Box 28097
Scottsdale, AZ 85255
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Product Advisory Groups
We are excited to introduce the Product Advisory Groups (PAGs) and our newly enhanced Forum, where our users can collaborate, share, discuss and vote on product development items per specific eCMS application.
We have established a set of PAGs (see the list below) and enhanced our CGC Portal Forum tool to allow for advanced collaboration among our customers and CGC employees.
CGC customers with access to the CGC Portal can now subscribe to one, multiple or all PAGs and start collaborating with one another. You can also subscribe or unsubscribe at any time from any PAG. You have the ability to start a conversation, comment, upload/download files (PDF, Word, Excel, images), add URLs, and more. You can like or dislike a comment and get notifications of those PAG forum activities you have subscribed to.
We have assigned CGC experts to each PAG and will be monitoring the activity.
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2024 CGC University Schedule
The 2024 Monthly CGC University Live Webinar Program Schedule is below.
The detailed schedule and links to join the CGCU webinars are on the CGC University Portal.
Date | Topic |
10/17/2024 | Advanced Analytics On-Demand Job Costing Report |
11/21/2024 | Advanced Analytics On-Demand Job Costing Report Deep-Dive/Q&A |
12/19/2024 | Advanced Analytics Project Income Statement |
For access to the CGC University Members webpage or about the CGC University program, please contact Jennifer Spragg.
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2024 Upcoming Hosted Maintenance Schedule
If you would like to view schedule as a webpage and download/add each calendar event to your calendar, please click here.
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2025 Hosted Maintenance Schedule
If you would like to view schedule as a webpage and download/add each calendar event to your calendar, please click here.
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News
Blog/News Articles
Press Releases
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