Customer Newsletter - Q2/2026 Quarterly Newsletter
This newsletter is packed with valuable updates, insights, and resources—take a few minutes to read what's new.
Product Updates
eCMS v4.2 Fix Pack 3 – Hot Fix 314 (HF314) & Quick Fixes 3142, 3143, and 3144
HF314 is now available for all Production and Test environments running Fix Pack 3, Hot Fix 313 or earlier.
Release Notes
Available on the CGC Portal under:
CGC Portal/Knowledge Center → eCMS Updates → HF314 Release Notes
CGC Portal/Knowledge Center → eCMS Updates → HF314 Quick Fix Release Notes
Please review the release notes and schedule your installation at your earliest convenience.
Hosted Customers
Our Software Delivery Team is reaching out to schedule your Test and Production upgrades. If your assigned date doesn't work for your team, please let us know or submit a support ticket to request a different installation date.
Non-Hosted Customers
Please submit a Support Ticket to schedule your installation or if you have any questions.
Coming Soon: Hot Fix 315 (HF315)
HF315 will be the next packaged update. While an official release date has not yet been finalized, it is currently planned for Q3 2026.
eCMS One product development is progressing well, and we look forward to demonstrating the latest advancements and discussing the product at our upcoming Customer Focus conference. Customer Beta Testing is starting and it will place a strong emphasis on the Payroll application as we validate functionality and gather valuable customer feedback.
Payroll Tax Tables
2026 Payroll Tax Table Updates Are Available.
The latest 2026 Payroll Tax Table (PTT) imports, including the July 1, 2026 update, are now available on the CGC Portal for all Payroll Tax Table subscribers.
Stay Current with the Payroll Tax Table Subscription Program.
CGC's Payroll Tax Table (PTT) Subscription Program provides annual access to the latest tax table import files, complete installation instructions, and support to help you keep your eCMS payroll system current and compliant.
Your subscription includes:
✅U.S. Federal tax tables and all 50 states
✅District of Columbia
✅Three U.S. commonwealths
✅Canadian Federal tax tables and claim codes
✅All 13 Canadian provinces and territories, including claim codes
Because the electronic import files are cumulative, each update includes all Federal and State/Province tax tables.
Subscribers receive:
➡️Notifications whenever new tax table updates are released
➡️Documentation for enrolling employees in new states or provinces as your business expands
➡️Access to tested, ready-to-import files through the CGC Portal
CGC receives daily U.S. tax table updates from Wolters Kluwer and Canadian updates from the Canada Revenue Agency (CRA) and Revenu Québec. Once updates are validated and documented, they are posted to the CGC Portal and subscribers are notified.
Interested in Subscribing?
Getting started is easy:
Submit a Support Ticket so we can schedule your setup and assist with your initial import.
Complete the Payroll Tax Table Subscription Form on the CGC Portal.
IRIS Filing Guidance & Documentation
Important Information for Year-End Filing
Customers are reminded that IRS IRIS (Information Returns Intake System) filing requirements are now in effect for applicable year-end information returns.
IRIS is the IRS online platform that allows businesses and software providers to:
- Electronically file 1099 forms (and other information returns)
- Submit corrections and replacements
- Manage filings without traditional paper or legacy FIRE system workflows (for eligible forms)
All IRIS filing documentation is available on the CGC Portal under:
Knowledge Center → eCMS Quarter-End and Year-End Documentation → IRIS Filing Instructions
For additional questions, please open a Support Ticket.
IBM Cloud Managed Hosting Migration
We are pleased to share that Computer Guidance, GlassHouse Systems, and IBM have been working together to deliver a secure, scalable, and highly reliable managed hosting platform—IBM Cloud.
This initiative consolidates CGC hosted environments onto IBM Cloud, an enterprise hybrid cloud platform designed to support secure, scalable, and highly available workloads across multiple environments. The infrastructure supporting CGC’s hosted environment is built on IBM Power Systems technology, purpose-built for high-performance enterprise workloads requiring reliability, resiliency, and continuous availability.
Migration Timeline
We began this process in April with a select group of customers and are now moving forward with all hosted clients on a scheduled basis.
To support a smooth transition, we ask that you select your preferred migration window using the calendar available on the CGC Portal. A limited number of migration slots have been reserved, and we ask that each organization select only one (1) weekend migration spot.
Once your RSVP is received, our team will follow up with additional details as we plan your specific migration to IBM Cloud.
👉 Select your migration date here:
https://cgcportal.computerguidance.com/migration-dates/
This transition reflects our continued commitment to providing modern, secure, and dependable hosting services that support your business today and into the future.
FAQ & Support
A brief FAQ document is available to help you better understand the IBM Cloud Managed Hosting migration process.
If you have any questions regarding the migration, please contact Michael Mitchell at mmitchell@computerguidance.com.
SOC Audit Report Availability
Computer Guidance has successfully completed its annual SOC Audit, continuing our long-standing commitment to security, compliance, and operational excellence.
As in previous years, SOC Audit Reports are available to customers upon request. Please open a Support Ticket and our team will provide the appropriate documentation.
Upcoming Holiday
Computer Guidance will be closed on July 3rd in observance of the 4th of July holiday.
During this time, our team will not be available for standard support or office operations. We will resume normal business hours on the next business day.
For urgent needs, please open an incident on our Customer Support Site and email our afterhours support at afterhourssupport@computerguidance.com.
We wish all of our customers a safe and enjoyable Independence Day holiday.
Upcoming CGC University Schedule
For the full CGC University schedule and access to past session recordings, please visit the CGC University Members Page.
📢 Upcoming Session
08/20/2026
Web2 Views, Menu Items, Navigation, and Security
📅 2026 CGC University Schedule
➡️ 09/17/2026 - New Enhancements and Features
➡️ 10/15/2026 - API Integrations
➡️ 11/19/2026 - eForms
➡️ 12/17/2026 - HRSS
For full session details and updates, please visit the CGC University Members Page.
📌 Need Access or Have Questions?
If you need access to the CGC University Members Page or have questions about the program, please contact Michael Mitchell for assistance.
Customer User Conference
Customer Focus 2026
We're looking forward to welcoming many of you to Customer Focus 2026!
This year's conference is packed with valuable educational sessions, hands-on training, and opportunities to connect with fellow eCMS users and the CGC team at the beautiful Four Seasons Resort Scottsdale.
Conference highlights include:
✅IBM Cloud
✅eCMS One
✅Business Intelligence & Analytics
✅Content Management
✅Artificial Intelligence (AI)
✅Cloud Costing
✅Cybersecurity
✅Interactive general sessions
✅Breakout sessions
✅Hands-on workshops on Wednesday
Customer Focus 2026
July 12–15, 2026
Four Seasons Resort | Scottsdale, Arizona
Visit the Customer Focus 2026 Event Portal for the latest agenda, speaker information, hotel details, and event updates or download the Customer Focus 2026 Mobile App through the Cvent app.
We can't wait to see you in Scottsdale!
If you have any questions about the conference, contact Vicki Satran.
🎙️ Follow & Subscribe to Hard Hats & Data Chats! 🎧
Computer Guidance and Onware officially launched the Hard Hats & Data Chats podcast earlier this year, and we've already released a great lineup of episodes featuring conversations around data and information.
If you're interested in construction technology, ERP, data, digital transformation, and the future of the construction industry, this podcast is for you.
Each episode delivers real conversations and practical insights helping shape the future of construction.
👉 Follow and subscribe so you never miss a new episode!
https://podcasts.apple.com/us/podcast/hard-hats-data-chats/id1887658149
2026 Hosted Maintenance Schedule
Below is the hosted maintenance schedule for calendar year 2026. This schedule is available for your reference on the 2026 Hosted Maintenance Schedule landing page, as well as on the calendar located on the CGC Portal home page.
Email communication will be sent out three times each month prior to the scheduled hosted maintenance window. You may choose to add these dates to your calendars now to ensure you have monthly reminders.
Please note that all users must be completely logged out of the system during these maintenance windows. The hosted maintenance will take place on the third weekend of each month, beginning at 12:00 p.m. MST/AZ on Saturday and concluding at 8:00 a.m. MST/AZ on Sunday. All systems will be fully operational by 8:00 a.m. MST/AZ on Sunday morning following each scheduled maintenance.
2026 Hosted Maintenance Schedule
January— Saturday, January 17, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, January 18, 2026
February— Saturday, February 21, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, February 22, 2026
March— Saturday, March 21, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, March 22, 2026
April— Saturday, April 18, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, April 19, 2026
May— Saturday, May 16, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, May 17, 2026
June— Saturday, June 20, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, June 21, 2026
July— Saturday, July 18, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, July 19, 2026
August— Saturday, August 15, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, August 16, 2026
September— Saturday, September 19, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, September 20, 2026
October— Saturday, October 17, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, October 18, 2026
November— Saturday, November 21, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, November 22, 2026
December— Saturday, December 19, 2026, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, December 20, 2026
